The Ace Hub Cancellation/No-Show Policy

Cancellation Policy:

Once your lesson is confirmed, our coaching partners will have committed to your time slot, meaning they will have to decline other student(s) for that time slot.  Please understand that when you forget, late-cancel, or change your appointment without giving enough notice, the coaching partners will be rendered no opportunity to fill that time slot with other players.

For All Social Tennis Fun Sessions:

Cancelling within 24 hours before the lesson: 100% participation fee
Cancelling more than 24 hours before the lesson: HK$100 (as court fee + admin fee)

For Group Lessons (Tennis Clinics):

Our coaching partners have to put in a lot effort to arrange suitable times for different students in group classes.  Therefore, once the lesson is confirmed and finalised, no changes can be made (our coach will check with each student first before confirming the lesson).  Any cancellation or no-show by the student will forfeit full lesson fee 

Inclement Weather Arrangement: In the event of inclement weather such as rain, typhoon etc., you will notified via Whatsapp one hour before the lesson begins. No charges apply.  Classes will be rescheduled.

*In case of any disputes, Splitting Colours Jewellery and Hafadai.cloth reserve the rights to all final decisions.